PCCWGVoice Agents
Platform

What the platform can do today

A console to configure voice assistants, make browser calls, and review records and bills.

What it does

Everything below is already in use.

Assistant setup

Set up assistants and greeting lines in the console.

Browser live calls

Talk to an assistant right in the browser, no install needed.

Call records

See the time, length and status of every call.

Charges and bills

Usage is billed as it happens, and the real charge shows on the bill and CDR.

How to use it

Four steps.

01

Sign in to the console

Enter with your account.

02

Open an assistant

Check its setup.

03

Call and hang up

Start the call in the browser and hang up when done.

04

Review the call and cost

Check the record and the bill.

Numbers and lines

Numbers and lines are configured on the supplier side; the console just uses them.

Numbers and lines

We configure numbers and lines for you; you do not connect them yourself.

By region

Hong Kong, mainland China and other regions are set up and quoted separately.

Scope

Real outbound calls, inbound calls and SIP are still being built. Browser live calls are what works today.

Sign in

Read the billing details before you start.